Venue Policies

Venue Policies
  • All ticket sales are final, non-transferable, and non-refundable. 
  • Resale of tickets is prohibited.  
  • All performances are rain or shine. 
  • Patrons may purchase up to 8 seats per event or per artists’ requests. 
  • The safety of our guests, team, and artists is our highest priority. We will continue to monitor the safety guidelines set forth by the CDC and the state, as these policies may change over time. Please be advised that you may be required to show your COVID-19 vaccination card, or a negative test based on artist or public health requirements. Ticket buyers will be notified of these requirements via email.
  • To ensure a safe and enjoyable experience, patrons will be permitted to bring a single clear plastic/vinyl bag (no larger than 13” x 15”) of personal items, subject to visual (contactless) inspection before entering the venue. Ziploc bags are permitted. Clutch bags no larger than 4.5” x 6.5” are also permitted and the contents are subject to visual inspection.  
  • No outside food or beverages (including reusable container and factory sealed water bottles). 
  • Please remove your chair from carrying bags before entering the security lines.
  • Patron re-entry is not permitted. All exits are final.
  • We are a cashless venue. All purchases within the venue must be paid with credit, debit cards; cash is not accepted. 
  • Freeman Arts Pavilion is a smoke-free venue.
  • Recording policies are at the band's discretion and may change on a per-show basis. You may bring your camera with the understanding you may have to return it to your car that evening. No professional-grade cameras (indicated by a detachable lens and/or lens longer than 3” in size).
  • Please be courteous and aware of those around you. That includes refraining from loud conversations, talking on cellphones, or engaging in otherwise inappropriate behavior.
  • As a live performance venue, guests should expect others will stand and dance.
  • Except for service animals, pets are not permitted.
  • Your attendance at events presented by Freeman Arts Pavilion may be digitally recorded through photographs or video recordings. These images may be posted on our website, in local publications, on the Internet, as well as in printed and digital marketing/promotional materials. 
  • Shirts and shoes are required and must be worn at all times. 
  • All patrons of Freeman Arts Pavilion agree to abide by all federal, state, and local laws.  
  • Tailgating is prohibited. 
  • Events and policies are subject to change without notice.

What You Can Bring to The Freeman Arts Pavilion

  • One clear plastic or vinyl bag not larger than 13” x 15” (Ziploc bags are permittable). Clutch bags no larger than 4.5” x 6.5” are also permitted and the contents are subject to visual inspection.
  • Diaper bags that accompany a child
  • Collapsible chairs no larger than 20” tall (from the ground to seat) x 36” wide. The use of canopies on chairs is not permitted.
  • Lawn chair and/or blanket  
  • Pocketed personal items
  • Non-aerosol sunscreen and bug spray
  • Strollers
  • Extra clothes 

What You Can't Bring to The Freeman Arts Pavilion

  • Alcohol
  • Aerosol Cans (including sunscreen and bug spray)
  • Coolers 
  • Outside food items, including water bottles of any kind 
  • Firearms or weapons of any kind, including pocket knives
  • Umbrellas 
  • Tablets, iPads 
  • Selfie sticks 
  • Laser pointers 
  • Flags or banners of any size 
  • Balls of any kind or size 
  • Frisbees 

Can't find your question here? Please be sure to visit our FAQs page.